Primal Leadership: Realizing the Power of Emotional Intelligence (Book)
Daniel Goleman, Richard Boyatzis, Annie McKee, Authors.  Boston, MA: Harvard Business School Press, 2002.

Primal instincts—such as a response to danger—are physiological reactions to the environment. Emotionally brilliant leaders can be aware of and manage people’s primal, physiological responses to one another. This book outlines the innate abilities of the emotionally intelligent person who leads with resonance rather than dissonance. Shared, contagious laughter is one example of a physiological mental connection facilitated by an emotionally intelligent leader through resonance.

Research shows that in settings where there is laughter, there is more positive emotional connection, resulting in higher productivity. The authors highlight four competencies of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. With these competencies, leaders can determine the best leadership style to use in a variety of situations.

Because the book provides excellent, colorful illustrations for building individual, team, and organizational emotional intelligence, congregations and lay leaders can apply many of these insights to their own individual and group development.

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Polarity Management: Identifying and Managing Unsolvable Problems (Book)
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Working with Emotional Intelligence (Book)
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Working with Emotional Intelligence provides a "hard case for soft skills," explores personal and social competencies, and identifies the effect of emotional intelligence on organizations.